Returns and refunds

Thank you for visiting and purchasing our products. We aim to provide our customers with a clear and transparent return and refund process.

1. Return Period

If you are not satisfied with the product you received, you can submit a return request within 30 days of receiving it.

Please contact us before returning the product using the contact information provided on the Contact Us page and provide your order information so we can confirm your return request.

2. Return Requirements

When applying for a return, please ensure the product is in reasonable condition and, if possible, retain its original packaging, accessories, and related contents.

Some special circumstances may not meet the return conditions; this will be confirmed based on the actual order.

3. Refund Processing

Once we receive the returned product and complete its inspection, we will process the refund using the original payment method.

After the refund request is confirmed, the refund will typically be processed within 3 days. Actual arrival time may vary depending on the processing speed of the bank, payment institution, or account.

4. Clearance Sale Notice

Due to adjustments in business operations, the merchant has decided to make business adjustments after a long period of evaluation. Due to ongoing losses, the merchant has decided to clear out its existing inventory at a loss.

During the clearance sale, quantities may be limited, and some items may not be restocked once sold out. Customers are advised to carefully review product information and related policies before purchasing.